Through by using this service you agree to it. Your webcam is never accessible! To facilitate the provision of our services, we use session cookies. It is deleted the same time you close your Navigator. Your communication will be secure and none of your data will be stored. The functionality of the widget was intentionally limited to messaging and audio-only connections. Please make sure the audio features on your device is activated or shares the authorization if requested: microphone and speaker. To start, click on the "Click to Talk" below, enter your information as needed and tap the phone icon. Please make sure you are using Chrome, Firefox, Safari or Opera as your browser.
Us travel docs customer care free#
This the service is free and uses an Internet connection. Click to Talk: You can talk to us directly through your browser from any device.*You will be connected to an IVR (interactive voice response) system right away and are welcome to use the self-service option 24/7.Visa application services call center agents are able to assist you via email, telephone or chat.Įmail: To reach a customer service representative via email, please write to Please contact a customer service representative using one of these telephone numbers: If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Email: Send an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.
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